# ServiceNow Monitoring Integration

NOTE

A ServiceNow Integration must be already configured in Administration > Integrations to enable the ServiceNow Monitoring Integration. Refer to the [ServiceNow](https://support.hpe.com/hpesc/public/api/document/sd00007621en_us/render?page=GUID-D9626410-C815-40BF-94B4-D6A6F34A5E81_2.html) configuration guide for more information.

Enabled
:   Enables the ServiceNow Monitoring Integration

Integration
:   Select from a ServiceNow Integration added in Administration > Integrations

New Incident Action
:   The Service Now action to take when a Morpheus incident is created.

Close Incident Action
:   The Service Now action to take when a Morpheus incident is closed.

Incident Severity Mapping

Table 1.

    |  |  |
| --- | --- |
| HPE Morpheus Enterprise Severity | ServiceNow Impact |
| Info | Low/Medium/High |
| Warning | Low/Medium/High |
| Critical | Low/Medium/High |
