feat: add 27 new skills across 7 professions — 80 skills, 21 plugins (v5.0.0)

2026-04-05 12:48:16 +01:00
parent 380a1dde21
commit 2e17d68eaa
71 changed files with 7155 additions and 2 deletions
@@ -0,0 +1,94 @@
+---
+name: account-plan
+description: "Build a structured account plan for any key customer or target account. Use when asked to create an account plan, key account strategy, strategic account review, or territory plan. Produces a complete account plan with relationship map, growth opportunities, risks, and 90-day action plan."
+---
+
+# Account Plan Skill
+
+Produces a structured account plan — the document that separates account managers who grow accounts from those who just service them.
+
+## Required Inputs
+- **Account name**
+- **Current ARR / revenue**
+- **Contract renewal date**
+- **Key contacts** (names, roles, relationship strength)
+- **Products/services currently in use**
+- **Known opportunities or expansion areas**
+- **Known risks**
+- **Planning horizon** (6 / 12 / 24 months)
+
+## Output Structure
+
+---
+
+# Account Plan: [Account Name]
+**Account Manager:** [Name] | **Period:** [Date range]
+
+---
+
+### Account Snapshot
+
+| Metric | Current | Target (EOY) |
+|---|---|---|
+| ARR / Revenue | £[amount] | £[target] |
+| NPS / Health score | [Score] | [Target] |
+| Products in use | [List] | [Expansion targets] |
+| Renewal date | [Date] | — |
+| Risk level | Low / Medium / High | — |
+
+---
+
+### Relationship Map
+
+| Name | Title | Influence | Relationship | Notes |
+|---|---|---|---|---|
+| [Name] | [Role] | Decision maker / Influencer / User | Strong / Neutral / Weak | [Insight] |
+
+**Relationship gaps:** [Who we do not have access to that we should]
+**Executive sponsor:** [Do we have one? If not — who could become one?]
+
+---
+
+### Why They Stay (Retention Anchors)
+[2-3 specific reasons this account renews. If the list is short, that is the risk signal.]
+
+---
+
+### Growth Opportunities
+
+| Opportunity | Product | Est. Value | Timeline | Next Action |
+|---|---|---|---|---|
+| [Opportunity] | [Product] | £[value] | [Q/Year] | [Specific action] |
+
+**Whitespace:** What products do we have that this account does not use, and why?
+
+---
+
+### Risks and Mitigation
+
+| Risk | Likelihood | Impact | Mitigation | Owner |
+|---|---|---|---|---|
+| [Risk] | H/M/L | H/M/L | [Action] | [Name] |
+
+---
+
+### 90-Day Action Plan
+
+| Action | Why | Owner | Due |
+|---|---|---|---|
+| [Specific action] | [Why it matters] | [Name] | [Date] |
+
+**Next QBR / EBR:** [Date — if no EBR cadence, flag as a risk]
+
+---
+
+### Success Criteria
+At end of [period]:
+- Renewed at or above current ARR
+- [Expansion opportunity] progressed to [stage]
+- Health score moved from [current] to [target]
+
+## Example Trigger Phrases
+- "Build an account plan for [customer]"
+- "Create a key account strategy for [account]"
+- "Help me plan my approach to renewing [account]"