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fix(skills): add Anti-Patterns sections, fix descriptions, quality checks, and required inputs

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- Add Anti-Patterns section (3-5 binary checkboxes) to all modified skills
- Fix Quality Checks to use binary checkbox format where needed
- Rewrite descriptions to verb-when-produces format where needed
- Add Required Inputs sections to skills missing them
- Fix email-triage frontmatter YAML quoting

https://claude.ai/code/session_01MuGKn3a3Gbqoe8uM5Lmuqt
This commit is contained in:
Mohit
2026-06-08 10:20:50 +00:00
parent 44f69a541f
commit 4ff88bdbb1
88 changed files with 740 additions and 33 deletions
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skills/community-management-playbook/SKILL.md
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@@ -300,6 +300,14 @@ Track these weekly:
- [ ] Community health metrics have targets, not just labels
- [ ] Platform-specific nuances are covered for every active channel
## Anti-Patterns
- [ ] Do not delete genuine customer complaints to silence negative feedback — deletion damages trust more than the original complaint and can escalate a minor issue to a viral one
- [ ] Do not respond to competitor comparison comments publicly — engaging publicly with competitive comparisons amplifies them; redirect to DMs or ignore
- [ ] Do not use the same template response for every complaint — copy-paste responses on visible complaints are noticed by other users and undermine brand authenticity
- [ ] Do not leave a crisis without pausing scheduled content — queued posts published during an active brand crisis appear tone-deaf and make the situation worse
- [ ] Do not set response time SLAs that cannot be met with the available team size — an SLA that is consistently missed is worse than no SLA
## Example Trigger Phrases
- "Build a community management playbook for [brand]"