Add multi-platform export generator (single source of truth)
Make the library multi-platform without duplicating content. Each skills/<name>/SKILL.md body remains the single source of truth; a new generator renders platform-ready exports from it. - scripts/build-exports.mjs — dependency-free Node generator with a PLATFORMS registry so new platforms (Gemini, Cursor, …) are a few lines. Ships ChatGPT exports at exports/chatgpt/<bundle>/<skill>/SYSTEM_PROMPT.md (172 skills), plus generated index READMEs. Supports --platform and --check. - exports/ — generated ChatGPT system prompts, ready to paste into a Custom GPT. - .github/workflows/check-generated.yml — fails a PR if exports or web/skills.json drift from the source skills. - README "Works With" now documents the ready-to-use exports and regen command. - CHANGELOG + SKILL-AUTHORING-STANDARD note the generated artifacts. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_016JWn5jRD5tcEFKrubjQ6Px
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# Job Story Mapper Skill
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Stop writing features. Start understanding jobs. This skill translates product requirements and user interviews into precise job stories that keep the team focused on outcomes — not outputs.
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## Jobs-to-be-Done Fundamentals
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A "job" is the progress a customer is trying to make in a given situation. People don't buy products — they hire them to get a job done.
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Three dimensions of every job:
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- **Functional job:** The practical task ("get from A to B")
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- **Emotional job:** How they want to feel ("feel confident I made the right choice")
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- **Social job:** How they want to be perceived ("look like a competent professional to my team")
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Great products address all three. Most roadmaps only address the functional one.
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---
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## Job Story Format
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**Template:**
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> When [situation/trigger], I want to [motivation/goal], so I can [expected outcome].
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**Not a user story:**
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User stories focus on roles and features: "As a [role] I want [feature] so that [benefit]."
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Job stories focus on situations and motivations: "When [I'm in this specific situation] I want [this capability] so I can [achieve this outcome]."
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**The situation is the most important part.** "When I'm in the middle of a sprint and my PM asks for an update" is a much richer trigger than "As a developer."
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---
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## Mapping Process
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### Step 1: Identify the main job
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One sentence: What is the core job your product is hired for?
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> "Help [user type] [accomplish outcome] when [context]."
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### Step 2: Break into job steps
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What are all the sub-tasks within the main job?
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(Use a job map: Define → Locate → Prepare → Confirm → Execute → Monitor → Modify → Conclude)
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### Step 3: Identify pain points per step
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Where does the job fall down today? Where do customers use workarounds?
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### Step 4: Write job stories for each pain point
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One job story per distinct situation-motivation pair.
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### Step 5: Map to product opportunities
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Which job stories are underserved? Which have existing solutions? Where is your differentiation?
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---
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## Output Format
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### Job Story Map — [Product/Feature Area] — [Date]
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**Core Job Statement:**
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> When [context], [user type] wants to [main job outcome], so they can [ultimate goal].
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---
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**Job Map:**
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| Step | Sub-Job | Current Solution | Pain Points | Underserved? |
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|---|---|---|---|---|
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| Define | [What user does] | [Tool/method used] | [Frustration] | H/M/L |
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| Locate | | | | |
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| Prepare | | | | |
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| Confirm | | | | |
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| Execute | | | | |
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| Monitor | | | | |
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| Modify | | | | |
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| Conclude | | | | |
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---
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**Job Stories (prioritised by underservice):**
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**Job Story 1 — [Situation label]**
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> When [specific situation], I want to [motivation], so I can [outcome].
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Functional dimension: [What they need to get done]
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Emotional dimension: [How they want to feel]
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Social dimension: [How they want to be perceived]
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Current workaround: [What they do today]
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Pain intensity: [High / Medium / Low]
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Frequency: [How often this situation occurs]
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Product opportunity: [What we could build to address this]
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---
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Repeat for each major job story.
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**Opportunity Scoring:**
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Rate each job story on:
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- Importance to customer (1–10)
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- Satisfaction with current solution (1–10)
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- Opportunity score = Importance + max(Importance – Satisfaction, 0)
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- Prioritise: Opportunity score > 10
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---
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## Quality Checks
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- [ ] Job stories use the "When / I want to / So I can" format (not user story format)
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- [ ] Situation is specific (not "as a user" — a real moment or trigger)
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- [ ] All three dimensions covered: functional, emotional, social
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- [ ] Opportunity score calculated for each job story
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- [ ] Current workaround identified for each high-opportunity story
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- [ ] Product opportunity is distinct from "build the feature" (it's an outcome)
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## Required Inputs
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Ask the user for these if not provided:
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- **Product or feature area** to map (e.g. onboarding, checkout, dashboard)
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- **User type or persona** (who are we mapping jobs for?)
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- **Source material** (user interview notes, support tickets, discovery findings, or describe from memory)
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- **Scope** (full product job map vs. a single feature area)
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## Anti-Patterns
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- [ ] Do not write job stories that describe a feature rather than a situation-motivation pair
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- [ ] Do not skip the social and emotional dimensions — mapping only functional jobs misses the most defensible differentiation opportunities
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- [ ] Do not define situations too broadly ("as a user who wants to manage their work") — the situation must be a specific moment or trigger
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- [ ] Do not conflate opportunity scoring with priority — a high opportunity score still requires feasibility and strategic fit assessment
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- [ ] Do not produce a job map without identifying current workarounds — the workaround reveals what the job is worth to the customer
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## Guidelines
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- Never write a job story for a feature — write it for the situation that makes the feature valuable
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- If you can't identify the situation, you don't understand the job yet — go back to user research
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- Social and emotional jobs are harder to surface but often the most defensible differentiators
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- Recommend sharing job stories with engineering — they make better technical decisions when they understand the "why"
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