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+---
+description: Prepare a customer interview script or summarize an interview transcript into structured insights
+argument-hint: "[prep|summarize] <topic or transcript>"
+---
+
+# /interview -- Customer Interview Prep & Summary
+
+Two modes: **prep** creates a structured interview script before you talk to customers, **summarize** extracts insights after you've done the interview.
+
+## Invocation
+
+```
+/interview prep Onboarding experience for enterprise users
+/interview summarize [paste transcript or upload file]
+/interview                    # asks which mode you need
+```
+
+## Modes
+
+---
+
+### Prep Mode
+
+Create a structured interview script tailored to your research question.
+
+#### Workflow
+
+**Step 1: Understand the Research Goal**
+
+Ask the user:
+- What are you trying to learn? (specific research question)
+- Who are you interviewing? (segment, role, relationship to product)
+- How much time do you have? (15 min, 30 min, 60 min)
+- What decisions will this research inform?
+
+**Step 2: Generate Interview Script**
+
+Apply the **interview-script** skill:
+
+- Follow "The Mom Test" principles — ask about their life, not your idea
+- No leading questions, no pitching, focus on past behavior and real situations
+- Structure the script in sections:
+
+```
+## Interview Script: [Research Topic]
+
+**Research Question**: [what we're trying to learn]
+**Target Participant**: [who]
+**Duration**: [X] minutes
+
+### Warm-up (3-5 min)
+[Rapport-building questions, role/context understanding]
+
+### Core Exploration (15-40 min)
+[JTBD probing, past behavior, current workflow, pain points]
+- For each question: the question + why you're asking it + follow-up prompts
+
+### Specific Topics (5-10 min)
+[Targeted questions about specific features or concepts — if needed]
+
+### Wrap-up (3-5 min)
+[Open-ended closing, referral ask, next steps]
+
+### Note-Taking Template
+[Pre-formatted template to capture insights during the interview]
+
+### Red Flags to Watch For
+[Signs the conversation is going off-track or the participant is being polite rather than honest]
+```
+
+**Step 3: Customize and Review**
+
+- Adjust question count to fit the time slot
+- Add probing questions for specific hypotheses the user wants to test
+- Flag questions that might lead the witness
+- Offer a printable version (markdown file saved to workspace)
+
+---
+
+### Summarize Mode
+
+Transform an interview transcript into structured, actionable insights.
+
+#### Workflow
+
+**Step 1: Accept the Transcript**
+
+Accept in any format:
+- **Pasted text**: Raw transcript or notes
+- **Uploaded file**: Document, text file, or meeting notes export
+- **Audio summary**: If the user describes what was said (not a full transcript)
+
+If the input is rough notes rather than a full transcript, work with what's available and note the limitations.
+
+**Step 2: Extract and Structure**
+
+Apply the **summarize-interview** skill:
+
+Parse the transcript to identify:
+- **Participant profile**: Role, experience level, segment, context
+- **Jobs to Be Done**: What the participant is trying to accomplish
+- **Current workflow**: How they solve the problem today
+- **Pain points**: Frustrations, workarounds, time sinks
+- **Satisfaction signals**: What works well, moments of delight
+- **Quotes**: Verbatim quotes that capture key insights (with timestamps if available)
+- **Surprises**: Anything unexpected or that contradicts assumptions
+- **Feature reactions**: If specific features/concepts were discussed, capture reactions
+
+**Step 3: Generate Interview Summary**
+
+```
+## Interview Summary
+
+**Participant**: [anonymized profile — role, segment, experience]
+**Date**: [if known]
+**Duration**: [if known]
+**Interviewer**: [if known]
+
+### Key Insights
+1. **[Insight]** — [supporting evidence/quote]
+2. **[Insight]** — [supporting evidence/quote]
+3. ...
+
+### Jobs to Be Done
+- **Primary JTBD**: [When I..., I want to..., so I can...]
+- **Related JTBDs**: [additional jobs]
+
+### Current Workflow
+[How the participant currently solves the problem, step by step]
+
+### Pain Points
+| Pain Point | Severity | Quote |
+|-----------|----------|-------|
+
+### Satisfaction Signals
+| What Works | Why | Quote |
+|-----------|-----|-------|
+
+### Notable Quotes
+> "[quote]" — on [topic]
+
+### Assumptions Validated / Invalidated
+| Assumption | Status | Evidence |
+|-----------|--------|----------|
+
+### Action Items
+- [ ] [Follow-up action from this interview]
+- [ ] [Research question to explore further]
+
+### Raw Notes
+[If helpful, include annotated key sections]
+```
+
+Save the summary as a markdown file.
+
+**Step 4: Connect to Broader Research**
+
+Offer:
+- "Want me to **compare this with other interview summaries** you've done?"
+- "Should I **update assumptions** based on what this participant said?"
+- "Want me to **extract personas** from multiple interviews?"
+
+## Notes
+
+- In prep mode, always include "why you're asking" annotations — they help the interviewer stay on track
+- In summarize mode, distinguish between what the participant *said* vs. what they *did* (behavioral > stated)
+- Flag contradictions within the same interview (says one thing, describes doing another)
+- If the transcript mentions competitor products, capture competitive intelligence
+- For summarize mode, if multiple transcripts are provided, synthesize across them with cross-participant patterns