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pm-claude-skills/commands/rescue-an-account.md
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Mohit 54f76456ab feat: workflow recipes, eval badges, one-click MCP, playground upgrades, sample gallery, skill-of-the-week
Signature features that turn breadth (174 skills) into a differentiated product:

- Workflow recipes: 5 cross-profession chains (workflows.json) that pass each
  output forward — slash commands (/ship-a-feature etc.), WORKFLOWS.md generated
  by scripts/build-workflows.mjs, README + MCP (list_workflows/get_workflow) wired
- Eval-backed quality: real per-skill scores from evals/results.json surfaced as
  badges in the playground and an honest README section (6 scored skills)
- One-click MCP: 'claude mcp add' install + workflow tools, works in any MCP client
- Playground: 'which skill?' recommender, with/without compare toggle, shareable
  ?skill= deep-links with prefilled inputs
- Sample-output gallery: hand-written examples for the hero five + generator
  (scripts/build-samples.mjs) + web/examples.html
- Skill-of-the-week: scheduled workflow + script that composes X/LinkedIn posts
  and posts to an optional webhook

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
2026-06-19 09:56:11 +01:00

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Markdown

---
description: Workflow recipe — diagnose an at-risk customer and build the full save play through to renewal by chaining 4 skills.
argument-hint: [the account and what's going wrong]
---
Run the **Rescue an Account** workflow recipe for: $ARGUMENTS
This is a *chain* of skills. Run each stage in order and **carry every stage's output forward as context** for the next. Open with a one-line plan of the 4 stages, then ask once for any essential missing inputs (ARR, renewal date, usage signals, the trigger). Don't re-ask between stages.
Run each stage under a clear `## Stage N — <name>` heading:
1. **Score the risk** — apply the `cs-health-scorecard` skill to produce a health score and the specific risk drivers.
2. **Find the cause** — apply the `churn-analysis` skill to identify the root cause and whether the risk is avoidable.
3. **Escalate it** — apply the `cs-escalation-brief` skill to write the internal brief and resolution plan.
4. **Plan the renewal** — apply the `renewal-playbook` skill to build the renewal strategy and negotiation plan.
Do not invent account facts — work only with what is given. End with a 4-bullet **"What you now have"** recap.