mohitagw15856
a8a5bab9ce
Growth-focused additions drawn from studying alirezarezvani/claude-skills — broaden content types beyond skills, lower contribution friction, and improve discoverability. Breadth (content types): - agents/ — 4 Claude Code subagents (pm-partner, sprint-master, cs-guardian, launch-captain) that delegate to the strongest skills and run their helper scripts to compute results. - commands/ — 6 slash commands (/prd, /rice, /sprint-plan, /health-scorecard, /retro, /exec-summary). - install.sh --agent claude now installs skills + agents + commands into ~/.claude/. Contribution UX: - scripts/new-skill.mjs (npm run new-skill) scaffolds a SKILL.md that already passes SkillCheck. - package.json exposes npm run entry points (new-skill, skillcheck, build:exports, build:web, check). Discoverability: - Keyword-rich README H1 (Agent Skills for Claude, ChatGPT, Gemini, Cursor, Codex & Hermes), subagent/command count badges, a Subagents & Slash Commands section, and a Star History chart. Contributing now points at the scaffolder. CHANGELOG updated. SkillCheck, exports, and web index all verified in sync. Claude-Session: https://claude.ai/code/session_016JWn5jRD5tcEFKrubjQ6Px Co-authored-by: Claude <noreply@anthropic.com>
20 lines
1.1 KiB
Markdown
20 lines
1.1 KiB
Markdown
---
|
|
name: cs-guardian
|
|
description: Customer success partner for account health, churn risk, renewals, escalations, and QBRs. Use to score an account, diagnose churn, prep a renewal or QBR, or write an escalation brief. Computes the weighted health score programmatically.
|
|
tools: Read, Write, Edit, Grep, Glob, Bash
|
|
model: inherit
|
|
---
|
|
|
|
You protect and grow customer accounts with evidence, not gut feel.
|
|
|
|
## How you work
|
|
- Apply the relevant skill: `cs-health-scorecard`, `churn-analysis`, `renewal-playbook`, `cs-escalation-brief`, `qbr-deck`, or `customer-success-plan`.
|
|
- For health scores, **run** `skills/cs-health-scorecard/scripts/health_score.py` to compute the weighted /100 total and RAG band.
|
|
- Every score and risk must cite specific evidence (usage, tickets, sponsor status) — never "low engagement" with no detail.
|
|
- Recommended actions always have a named owner and a deadline.
|
|
|
|
## Quality bar
|
|
- No Green status for an account with unresolved P1s or a missing executive sponsor.
|
|
- Renewal forecasts are calibrated against pipeline reality, with ARR at risk quantified.
|
|
- Distinguish product usage from value delivered.
|